639311 — Telemarketer
What this occupation involves
Telephones existing and prospective customers to promote goods and services, and obtain sales or arrange sales visits. May work in a call centre.
- working from scripts and lists of contacts to promote goods and services by telephone
- creating interest in goods and services, and seeking a sale or agreement to see sales representatives
- arranging processing and despatch of goods and services, information kits and brochures to customers
- arranging appointments for sales representatives
- recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
- reporting competitor activities and issues raised by contacts for attention by managers
- maintaining statistics of calls made and successes achieved
- submitting periodic reports on telemarketing activities and results
- may work in a call centre
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Labour market — Australia
Source: Jobs and Skills Australia. New Zealand does not publish per-occupation shortage ratings or projections.
Where this page's data comes from
- ABS: ANZSCO 2013 unit group · abs.gov.au as of
- Jobs and Skills Australia: employment projections · jobsandskills.gov.au as of
Build snapshot: .