621511 Retail Supervisor

Skill level 4 AU · No shortage

Also known as Checkout Supervisor, Sales Department Supervisor.

What this occupation involves

Supervises and coordinates the activities of retail sales workers.

  • ensuring that customers receive prompt service and quality goods and services
  • responding to customers' inquiries and complaints about goods and services
  • planning and preparing work schedules and assigning staff to specific duties
  • interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
  • instructing staff on how to handle difficult and complicated sales procedures
  • examining returned goods and deciding on appropriate action
  • taking inventory of goods for sale and ordering new stock
  • ensuring that goods and services are correctly priced and displayed
  • ensuring safety and security procedures are enforced

Labour market — Australia

Source: Jobs and Skills Australia. New Zealand does not publish per-occupation shortage ratings or projections.

No shortage National rating
By state & territory
ACT
No shortage
NSW
No shortage
NT
No shortage
QLD
No shortage
SA
No shortage
TAS
No shortage
VIC
No shortage
WA
No shortage
National rating history
No shortage Moderate Shortage
Employment projections
Job growth · Jobs and Skills Australia

Where this page's data comes from

Build snapshot: .

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