639411 Ticket Seller

Skill level 5

Also known as Booking Clerk, Check-in Agent, Reservations Clerk.

What this occupation involves

Sells tickets and makes reservations for services such as travel and admission to sporting and entertainment venues. May take tickets, issue boarding passes, or assist in the use of self-check systems. May work in a call centre.

  • receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
  • answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
  • checking service availability and times, and making reservations
  • contacting customers to cancel or confirm reservations
  • organising displays of service availability, times and other information
  • collecting tickets and change from depot clerks
  • signalling drivers to stop and proceed
  • overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors
  • assisting passengers to board and alight from vehicles and assisting passengers with baggage

Labour market — Australia

Source: Jobs and Skills Australia. New Zealand does not publish per-occupation shortage ratings or projections.

Employment projections
Job growth · Jobs and Skills Australia

Where this page's data comes from

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