621211 — 信息与通信技术销售助理 (ICT Sales Assistant)
技能等级 5
又称 Mobile Phone Salesperson.
该职业的工作内容
在零售或批发机构销售与计算机和电信相关的商品和服务。
- 确定客户需求并就产品范围、价格、交付、保修及产品使用和保养提供建议
- 向客户演示和解释机构的商品和服务
- 销售计算机、计算机外设、软件、移动电话及电话配件，以及互联网接入和移动电话计划等服务
- 通过多种支付方式接受商品和服务的付款，并准备销售发票
- 协助持续管理库存，如产品清单，并参与盘点
- 堆放和展示待售商品，并包装和打包已售商品
技能与知识 (ESCO)
ESCO skills attach at ISCO-08 group level; multiple ANZSCO occupations may share this skill set.
核心技能 · 243
- accompany people
- achieve sales targets
- acquire antique items
- advertise new book releases
- advise customers on appropriate pet care
- advise customers on audiology products
+ 237更多展开收起
- advise customers on audiovisual equipment
- advise customers on audiovisual equipment installation
- advise customers on books selection
- advise customers on bread
- advise customers on building materials
- advise customers on clothing accessories
- advise customers on delicatessen selection
- advise customers on electronic cigarettes
- advise customers on financing options for vehicles
- advise customers on food and drinks pairing
- advise customers on jewellery and watches
- advise customers on leather footwear maintenance
- advise customers on maintaining optical products
- advise customers on motor vehicles
- advise customers on power requirements of products
- advise customers on preparation of fruits and vegetables
- advise customers on preparation of meat products
- advise customers on purchasing furniture appliances
- advise customers on seafood choices
- advise customers on sewing patterns
- advise customers on storage of fruits and vegetables
- advise customers on storage of meat products
- advise customers on the preparation of beverages
- advise customers on type of computer equipment
- advise customers on types of flowers
- advise customers on usage of cosmetics
- advise customers on usage of vehicles
- advise customers on using confectionary products
- advise on care products for pets
- advise on clothing style
- advise on electrical household appliances' installation
- advise on haberdashery products
- advise on medical products
- advise on plant fertilizer
- advise on sporting equipment
- advise on vehicle characteristics
- analyse supplier's information on vehicle parts
- apply company policies
- apply fashion trends to footwear and leather goods
- apply health and safety standards
- apply numeracy skills
- apply regulations regarding the sale of alcoholic beverages
- assist customers
- assist customers in selecting music and video recordings
- assist customers in trying out sporting goods
- assist with book events
- calculate cost of covering
- care for living pets in the store
- carry out active selling
- carry out bibliographic work
- carry out order intake
- carry out products preparation
- carry out shipping orders for parts
- check for medication expiry terms
- check quality of fruits and vegetables
- check the potential of second-hand merchandise
- check vehicle parts on delivery
- check vehicles for sale
- classify audio-visual products
- classify books
- communicate by telephone
- communicate with customers
- comply with optical prescriptions
- conduct evaluation of quality standards
- coordinate orders from various suppliers
- create decorative food displays
- create flower arrangements
- cut textiles
- demonstrate functionality of software products
- demonstrate functionality of toys and games
- demonstrate functionality of video games
- demonstrate products' features
- demonstrate use of hardware
- design floral decorations
- develop professional network
- direct customers to merchandise
- enforce regulations of selling alcoholic beverages to minors
- enforce regulations of selling tobacco to minors
- ensure client orientation
- ensure compliance with legal requirements
- ensure parts packaging
- ensure stock storage safety
- ensure temperature control for fruits and vegetables
- estimate amount of paint
- estimate cost of building materials
- estimate cost of jewellery and watches' maintenance
- estimate costs of installing telecommunication devices
- estimate value of used jewellery and watches
- evaluate spatial information
- examine merchandise
- execute advertising for vehicles
- execute working instructions
- explain characteristics of computer peripheral equipment
- explain features of electrical household appliances
- explain quality of carpets
- explain use of equipment for pets
- follow procedures to control substances hazardous to health
- follow trends in sporting equipment
- follow up orders for customers
- gather information to substitute parts
- guarantee customer satisfaction
- handle building materials
- handle delivery of furniture goods
- handle financial transactions
- handle knives for meat processing activities
- handle lease agreement administration
- handle sensitive products
- have computer literacy
- identify construction materials from blueprints
- identify customer's needs
- identify parts requested by customers
- implement customer follow-up
- improve conditions of second-hand merchandise
- inspect toys and games for damage
- instruct customers on ammunition's usage
- issue sales invoices
- keep stock records
- keep task records
- keep up-to-date to computer trends
- liaise with book publishers
- listen actively
- load products for dispatch
- maintain adequate medication storage conditions
- maintain customer service
- maintain inventory of meat products
- maintain parts inventory
- maintain records of clients' prescriptions
- maintain relationship with customers
- maintain relationship with suppliers
- maintain store cleanliness
- maintain vehicle delivery documentation
- maintain work area cleanliness
- manage test drives
- managing a business with great care
- meet deadlines
- moderate in negotiations
- monitor stock level
- negotiate price for antiques
- negotiate sales contracts
- notify customers on special offers
- offer cosmetic beauty advice
- offer free samples of cosmetics
- operate cash point
- operate cash register
- order customisation of orthopedic products for customers
- order optical supplies
- Order products
- order supplies for audiology services
- organise product display
- organise storage facilities
- organise vehicle parts storage
- package purchases in bags
- pack merchandise for gifts
- perform multiple tasks at the same time
- plan aftersales arrangements
- post-process meat
- post-process of fish
- prepare bread products
- prepare meat for sale
- prepare sales checks
- prepare warranty documents for audiology equipment
- prepare warranty documents for electrical household appliances
- present reports
- prevent shoplifting
- process data
- process medical insurance claims
- process order forms with customer's information
- process payments
- process refunds
- provide advice on pet training
- provide customer follow-up services
- provide customer guidance on product selection
- provide customers with order information
- provide customised building materials
- provide information
- provide information on carat rating
- provide information on trade-in options
- provide information related to antique items
- provide information to customers on tobacco products
- provide medication information
- purchase vehicle parts
- put up price tags
- recommend books to customers
- recommend clothing according to customer's measurements
- recommend cosmetics to customers
- recommend footwear products to customers
- recommend newspapers to customers
- recommend orthopedic goods to customers depending on their condition
- recommend personalised optical products to customers
- recommend pet food selection
- recommend telecommunication equipment to customers
- record customers' personal data
- register pets
- research market prices for antiques
- review completed contracts
- satisfy customers
- sell ammunition
- sell audiovisual equipment
- sell books
- sell building materials
- sell clothing items to customers
- sell confectionery products
- sell fish and seafood
- sell floor and wall coverings
- sell flowers
- sell footwear and leather goods
- sell furniture
- sell gaming software
- sell hardware
- sell household goods
- sell optical products
- sell orthopedic goods
- sell pet accessories
- sell second-hand merchandise
- sell software maintenance contracts
- sell software personal training
- sell software products
- sell telecommunication products
- sell textiles fabrics
- sell toys and games
- sell vehicle parts
- sell vehicles
- sell weapons
- show samples of wall and floor coverings
- stay up-to-date with latest book releases
- stay up-to-date with music and video releases
- stock shelves
- supervise merchandise displays
- take orders for special publications
- use databases
- use different communication channels
- use fruit and vegetables processing machinery
- use spreadsheets software
- wash gutted fish
- weigh fruits and vegetables
- work independently in sales
- write leasing reports
核心知识 · 73
- allergic cosmetics reactions
- animal nutrition
- art history
- car controls
- characteristics of diamonds
- characteristics of faces
+ 67更多展开收起
- characteristics of plants
- characteristics of precious metals
- characteristics of products
- characteristics of services
- clothing sizes
- cold chain
- company policies
- composition of bakery goods
- construction equipment related to building materials
- cosmetics ingredients
- e-commerce systems
- electrical engineering
- fabric types
- features of sporting equipment
- financial capability
- fish identification and classification
- fish varieties
- floral composition techniques
- floriculture
- flower and plant products
- food colorants
- food storage
- footwear components
- footwear materials
- furniture trends
- hardware industry
- home decoration techniques
- human anatomy
- ICT software specifications
- inventory management rules
- jewellery product categories
- leasing characteristics
- leather products maintenance
- legal requirements for operating in the automotive retail sector
- legal requirements related to ammunition
- manufacturer's instructions for audiovisual equipment
- manufacturer's instructions for electrical household appliances
- materials for interior design
- multimedia systems
- musical genres
- new vehicles on the market
- nutrients of confectionery
- office software
- orthopaedic goods industry
- parts pricing
- plant care products
- post-process of food
- product comprehension
- sales activities
- sales argumentation
- sporting equipment usage
- telecommunication industry
- textile measurement
- tobacco brands
- toys and games categories
- toys and games safety recommendations
- toys and games trends
- trends in fashion
- types of ammunition
- types of audiological equipment
- types of orthopedic supplies
- types of toy materials
- types of vehicles
- types of watches
- types of written press
- video-games functionalities
- video-games trends
通过 ISCO-08 组别推导 5223.
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劳动力市场 — 澳大利亚
来源：Jobs and Skills Australia。新西兰不发布各职业的短缺评级或预测。
就业预测
就业增长 · Jobs and Skills Australia
本页数据来源
- ABS: ANZSCO 2013 unit group · abs.gov.au 截至
- Jobs and Skills Australia: employment projections · jobsandskills.gov.au 截至
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